When your Microsoft laptop starts having problems, you need a repair solution that’s both reliable and convenient. 911 Tech Repair offers a mail-in service for Microsoft laptops that lets you get your device fixed without leaving home. Just fill out our online diagnostic form with details about your laptop’s issues, and our certified technicians will provide you with a repair estimate.
Once you approve, securely pack your Microsoft laptop and mail it to us for repair. Our experts will take care of diagnosing and fixing any hardware or software issues, replacing faulty components with high-quality parts, and thoroughly testing your device to ensure it’s working perfectly. We handle all laptop models and tackle common repairs like broken screens, battery issues, and system failures.
Your repaired laptop will be shipped back to you within 3 to 5 business days, and every repair comes with a 90-day warranty for your peace of mind. With 911 Tech Repair’s Microsoft laptop mail-in service, you can trust that your device is in good hands. Enjoy the convenience and quality of our mail-in repair solution and get your Microsoft laptop back to peak performance without the hassle.
Highly qualified professionals with extensive experience servicing and repairing all Microsoft laptop models, including those that may not currently be listed on our website.
Out-Of-Warranty Microsoft Laptop RepairsWhen your Microsoft laptop is no longer covered under warranty, finding a reliable Microsoft out of warranty laptop repair service can be a challenge. However, our skilled technicians specialize in providing top-notch Microsoft expired warranty repairs. We understand the stress and frustration that comes with a Microsoft laptop that needs to be repaired out of warranty, which is why we strive to offer affordable and efficient solutions.
Our Microsoft off-warranty repair expertise allows us to diagnose and fix a wide range of issues, from hardware malfunctions to software glitches. We use only high-quality replacement parts to ensure your laptop is restored to its optimal performance.
With our Microsoft non-warranty covered repairs, you can trust that your device is in capable hands. Our Microsoft out of warranty laptop repair service is designed to provide you with peace of mind and a seamless experience, even when your laptop is no longer protected by the manufacturer’s warranty. Don’t let an expired warranty prevent you from getting the repairs your Microsoft laptop needs. Contact us today to learn more about how we can help you with your Microsoft laptop that is no longer covered under warranty.
Microsoft Laptop Battery Replacement Mail-In Service If your Microsoft laptop is experiencing battery issues, 911 Tech Repair offers a convenient mail-in Microsoft laptop battery replacement service. Our skilled technicians can quickly diagnose and replace your laptop’s faulty battery with a high-quality, compatible replacement. Simply mail in your Microsoft laptop, and
Microsoft Laptop DC Power Jack Repair and Replacement 911 Tech Repair is pleased to offer repair services for faulty or damaged DC power jacks on Microsoft laptop computers. Our highly trained and certified technicians have extensive experience repairing and replacing DC power jacks that have become loose, intermittent or non-functional.
Microsoft Laptop Fan Replacement and Cooling System Repair Mail-In Service Is your Microsoft laptop overheating or making loud noises due to a faulty fan? 911 Tech Repair offers a convenient Microsoft laptop fan replacement and cooling system repair mail-in service. Our skilled technicians specialize in diagnosing and fixing fan issues
Microsoft Laptop Hard Drive Replacemen Mail-In Service When your Microsoft laptop’s hard drive fails, trust the experts at 911 Tech Repair for quick and reliable mail-in hard drive replacement services. Simply send us your laptop, and our skilled technicians will diagnose the issue, source a compatible hard drive, and perform
Microsoft Laptop Hinge & Frame Repair Mail-In Service Is your Microsoft laptop in need of a hinge repair or frame repair? Look no further than 911 Tech Repair’s convenient Microsoft Laptop Hinge & Frame Repair Mail-In Service. Our skilled technicians specialize in Microsoft hinge replacements and Microsoft frame repairs, ensuring
Microsoft Laptop Keyboard & Touchpad Repair Mail-In Service 911 Tech Repair offers a convenient mail-in Microsoft laptop keyboard repair and touchpad repair service. If your Microsoft laptop’s keyboard or touch pad is not functioning properly, simply mail it to our certified technicians for expert diagnosis and repair. We use genuine
Microsoft Laptop Liquid Damage Repair Mail-In Service If your Microsoft laptop has suffered liquid damage, 911 Tech Repair offers a convenient mail-in repair service to get it fixed quickly and reliably. Our experienced technicians specialize in Microsoft liquid damage repair, using advanced techniques to restore your laptop to full functionality.
Microsoft Laptop Motherboard Repair & Replacement Mail-In Service At 911 Tech Repair, we offer convenient mail-in Microsoft laptop motherboard repair and replacement services. Our skilled technicians specialize in diagnosing and fixing motherboard issues for all Microsoft laptop models. Whether you need a Microsoft laptop motherboard repair or a complete replacement,
Microsoft Laptop Screen Repair & Replacement Mail-In Service At 911 Tech Repair, we offer convenient mail-in Microsoft laptop motherboard repair and replacement services. Our skilled technicians specialize in diagnosing and fixing motherboard issues for all Microsoft laptop models. Whether you need a Microsoft laptop motherboard repair or a complete replacement,
Microsoft Laptop Tune-Up Mail-In Service Keep your Microsoft laptop running at peak performance with 911 Tech Repair’s convenient Mail-In Tune-Up Service. Our certified technicians will thoroughly clean, scan, and optimize your laptop to eliminate slowdowns, remove viruses, and ensure smooth operation. We handle all Microsoft laptop models and perform comprehensive
At 911 Tech Repair, we provide comprehensive repair services for Microsoft Surface, Surface Pro, and Surface Studio models. Our skilled technicians can handle a wide range of issues, including motherboard repairs, screen replacements, liquid damage recovery, battery replacements, and more.
To start your Microsoft Surface laptop repair, simply fill out the mail-in repair form. Provide details about your device model and the issues you’re experiencing. We’ll then provide you with instructions for securely packaging your Surface laptop.
Our standard turnaround time for Microsoft Surface laptop repairs is 3-5 business days from the date we receive your device. However, more complex issues may require additional time. We’ll provide you with an estimated completion date after our initial assessment.
Absolutely. At 911 Tech Repair, we only use genuine Microsoft parts to ensure the highest quality and compatibility for your Surface laptop repair. We believe in providing our customers with the best possible service and results.
Yes, all our repairs come with a 90-day warranty on parts and labor except for water damage repairs. If you experience any issues related to the original repair within this period, we’ll address them at no additional cost to you.
Yes, our technicians are experienced in handling liquid damage repairs for Microsoft Surface laptops. We use specialized equipment and techniques to clean and restore components affected by liquid exposure, helping to salvage your device whenever possible.
The cost of a screen repair for your Microsoft Surface laptop depends on the specific model and the extent of the damage. We offer competitive pricing and will provide you with a detailed quote after assessing your device. In most cases, a screen repair is a more cost-effective solution than replacing the entire laptop.
Yes, we offer battery replacement services for all Microsoft Surface laptop models. If you’re experiencing reduced battery life or your Surface isn’t holding a charge, a battery replacement can breathe new life into your device.
Yes, we understand the importance of your data. Before beginning any repair, we can perform a complete data backup to ensure your files, documents, and media are safely stored and can be restored to your device after the repair is completed.
In the rare case that your Microsoft Surface laptop is beyond repair, we’ll provide you with a detailed explanation of the issues and discuss your options. We may recommend replacement if the cost of repair exceeds the value of the device or if replacement parts are no longer available.
Yes, we can repair Microsoft Surface laptops even if they are no longer covered by the manufacturer’s warranty. Our skilled technicians are experienced in working with all Surface models, regardless of their warranty status.
We occasionally run promotions and offer discounts on our Microsoft Surface laptop repair services. Be sure to check our website or sign up for our newsletter to stay informed about any current deals or specials.
When sending your Microsoft Surface laptop in for repair, it’s crucial to package it securely. We recommend using the original box if possible, or a sturdy cardboard box with ample padding to prevent damage during transit. Remove any accessories but do include your charger, and include a note with your contact information. We’ll provide detailed packaging instructions when you initiate your mail-in repair.
We accept various payment methods for your convenience, including credit cards (Visa, Mastercard). Payment is due upon completion of the repair, and we’ll provide you with a detailed invoice for your records.
Yes, but we primarily offer mail-in repair services for Microsoft Surface laptops to serve customers nationwide. Our mail-in process is designed for convenience and efficiency, with free shipping and secure packaging to ensure your device arrives safely at our repair facility.
When your Microsoft Surface device encounters issues, you need a reliable partner to restore its functionality. 911 Tech Repair specializes in comprehensive repair services for Surface, Surface Pro, and Surface Studio models. Our expert technicians are equipped to handle a wide range of problems, from motherboard and screen repairs to liquid damage and performance upgrades. Whether you’re facing hardware malfunctions or software glitches, we have the skills and experience to get your Surface device back in top condition. With our commitment to quality workmanship and customer satisfaction, you can trust 911 Tech Repair to be your go-to solution for all your Microsoft Surface laptop repair needs.
At 911 Tech, we pride ourselves on our unmatched expertise in repairing Microsoft Surface laptops. Our team of highly skilled technicians possesses in-depth knowledge of the entire Surface lineup, including the Surface, Surface Pro, and Surface Studio models. This comprehensive understanding allows us to tackle even the most complex repair challenges with confidence and precision.
Our technicians undergo rigorous, ongoing training to stay at the forefront of Surface laptop technology. We invest in cutting-edge diagnostic equipment and specialized tools designed specifically for Microsoft Surface devices. This combination of expertise and advanced resources enables us to accurately identify issues and perform repairs with unparalleled efficiency.
We offer a wide range of repair services tailored to address common Surface laptop issues:
Motherboard repairs and component-level diagnostics
Screen replacements for cracked or malfunctioning displays
Hinge and frame repairs to restore structural integrity
Liquid damage recovery and corrosion mitigation
DC power jack replacements for reliable charging
Battery replacements to extend device lifespan
Keyboard and touchpad repairs for seamless input
Our expertise extends beyond hardware fixes. We also specialize in software-related services, including virus removal, operating system reloads, and performance upgrades to ensure your Surface laptop runs at peak efficiency.
At 911 Tech, we understand the importance of your Surface laptop in your daily life or business operations. That’s why we approach each repair with meticulous attention to detail and a commitment to using only high-quality, genuine parts. Our goal is not just to fix your device, but to restore it to like-new condition, ensuring longevity and optimal performance.
When your Microsoft Surface laptop isn’t performing as it should, the motherboard might be the culprit. At 911 Tech, we specialize in diagnosing and repairing complex motherboard issues across all Surface models, including the Surface, Surface Pro, and Surface Studio.
Motherboard issues can manifest in various ways:
Frequent system crashes or blue screens
Failure to power on or sudden shutdowns
Distorted graphics or display problems
Unresponsive ports or connectivity issues
These symptoms often indicate underlying problems with the motherboard’s components, which require expert attention to resolve.
Our skilled technicians utilize state-of-the-art diagnostic tools to pinpoint the exact issue affecting your Surface laptop’s motherboard. We then employ advanced micro-soldering techniques to repair or replace damaged components, ensuring your device returns to optimal functionality.
Our motherboard repair services cover a wide range of issues:
Chip-level repairs for damaged processors or GPU
Power management IC replacement
BIOS chip reprogramming or replacement
Repair of damaged PCB traces and connections
We pride ourselves on our ability to fix even the most challenging motherboard problems, often saving you the cost of a full device replacement.
Every motherboard repair undergoes rigorous testing to ensure all components function correctly. We stand behind our work with a comprehensive warranty, giving you peace of mind that your Surface laptop is in expert hands.
By choosing 911 Tech for your Microsoft Surface laptop motherboard repair, you’re opting for a reliable partner committed to restoring your device’s performance and extending its lifespan. Trust us to breathe new life into your Surface laptop, keeping you productive and connected.
When your Microsoft Surface laptop’s display malfunctions, it can significantly impact your productivity and user experience. Common problems include cracked screens, dead pixels, flickering displays, or unresponsive touch functionality. At 911 Tech, we specialize in diagnosing and repairing these issues across various Surface models, including the Surface, Surface Pro, and Surface Studio.
Our certified technicians utilize state-of-the-art tools and genuine Microsoft parts to ensure your Surface laptop’s screen is restored to its original clarity and functionality. We begin with a thorough diagnostic assessment to pinpoint the exact issue, whether it’s a damaged LCD, faulty touch digitizer, or loose display cable.
Each Surface laptop model has unique screen specifications, and our team is well-versed in handling them all. From the sleek Surface Laptop to the versatile Surface Pro and the expansive Surface Studio, we tailor our repair approach to match your device’s specific requirements.
Opting for professional screen repair offers several advantages:
Cost-effective alternative to purchasing a new device
Preservation of your data and settings
Restoration of touch functionality and display quality
Extended lifespan of your Surface laptop
By choosing 911 Tech for your Surface laptop screen repair, you’re ensuring that your device receives expert care, maintaining its performance and value for years to come.
Your Microsoft Surface laptop’s hinge and frame are crucial components that maintain its structural integrity. Over time, these parts may experience wear and tear, leading to issues like loose hinges, cracked frames, or difficulty in opening and closing your device. At 911 Tech, we specialize in diagnosing and repairing these problems across various Surface models, including Surface, Surface Pro, and Surface Studio.
When you bring your Surface laptop to us, our skilled technicians conduct a thorough assessment of the hinge and frame. We use specialized tools and techniques to identify the root cause of the problem, whether it’s a worn-out hinge mechanism, damaged frame, or misaligned components. Our repair process is tailored to each specific issue, ensuring a comprehensive solution that restores your device’s functionality and appearance.
Opting for professional repair services offers several advantages:
Precision work: Our experts use manufacturer-approved parts and techniques.
Cost-effective: Repairing is often more economical than replacing your device.
Extended lifespan: Proper repairs can significantly extend your Surface laptop’s longevity.
Warranty preservation: Our repairs are designed to maintain your device’s warranty status.
To help you avoid future hinge and frame issues, we provide valuable advice on proper handling and maintenance of your Surface laptop. This includes guidelines on opening and closing your device correctly, avoiding excessive force, and keeping the hinge area clean and debris-free. By following these tips, you can help preserve your Surface laptop’s structural integrity and minimize the need for future repairs.
Water and electronics don’t mix, but accidents happen. When your Microsoft Surface laptop falls victim to liquid damage, 911 Tech is here to save the day. Our expert technicians specialize in reviving Surface, Surface Pro, and Surface Studio models from liquid-related mishaps.
Time is of the essence when dealing with liquid damage. The longer moisture lingers inside your device, the higher the risk of corrosion and permanent damage. That’s why we offer rapid response services to address your Surface laptop’s liquid exposure promptly.
Thorough Assessment: We carefully examine your Surface laptop to determine the extent of liquid damage.
Professional Disassembly: Our technicians meticulously take apart your device to access affected components.
Specialized Cleaning: We use advanced techniques and solutions to remove corrosive substances and residue.
Component Testing: Each part is rigorously tested to ensure functionality.
Repair or Replacement: Damaged components are either repaired or replaced with high-quality parts.
Reassembly and Quality Control: Your Surface laptop is carefully reassembled and thoroughly tested.
While we’re experts at liquid damage repair, prevention is always better than cure. We offer practical advice on protecting your Surface laptop from future spills and accidents. From water-resistant keyboard covers to proper handling techniques, we’ll help you safeguard your valuable device.
Don’t let a spilled drink or unexpected splash spell doom for your Microsoft Surface laptop. Trust 911 Tech’s liquid damage repair services to breathe new life into your water-logged device. We’re committed to restoring your Surface laptop to its pre-accident glory, ensuring you can get back to work or play without missing a beat.
Your Microsoft Surface laptop’s DC power jack is a crucial component that ensures your device receives the necessary power to function and charge properly. When this port becomes damaged or loose, it can lead to intermittent charging issues, battery drain, and even complete power failure. At 911 Tech, we understand the frustration and inconvenience caused by power-related problems, which is why we offer expert DC power jack repair services for all Microsoft Surface models.
Be aware of these warning signs that may indicate a problem with your Surface laptop’s DC power jack:
Loose or wiggling charging port
Intermittent charging or power connection
Overheating near the charging area
Visible damage or bent pins in the port
Need to hold the charger at a specific angle to maintain connection
At 911 Tech, we employ a meticulous repair process to ensure your Surface laptop’s DC power jack is restored to optimal functionality:
Thorough diagnostic assessment
Careful disassembly of the device
Precision removal of the damaged power jack
Installation of a high-quality replacement component
Comprehensive testing to verify proper charging and power distribution
Entrusting your Surface laptop’s DC power jack repair to 911 Tech offers several advantages:
Restored reliable power connection and charging capability
Extended lifespan of your device
Prevention of potential damage to other internal components
Cost-effective alternative to replacing the entire laptop
Expert service backed by our satisfaction guarantee
Don’t let power issues hold you back. Contact 911 Tech today for professional Microsoft Surface laptop DC power jack repair and experience the peace of mind that comes with a fully functional device.
Your Microsoft Surface laptop’s battery is the heartbeat of your device, powering your productivity and creativity. Over time, however, even the most advanced batteries can lose their capacity to hold a charge. Recognizing the signs of a failing battery is crucial for maintaining your Surface’s performance. If you notice your device draining faster than usual or shutting down unexpectedly, it may be time for a battery replacement.
While DIY solutions might seem tempting, replacing a Surface laptop battery requires specialized tools and expertise. At 911 Tech, our certified technicians are equipped with the knowledge and precision instruments necessary to safely remove and replace your Surface’s battery. This ensures that your device’s delicate components remain unharmed during the process.
Investing in a new battery can breathe new life into your Surface laptop. You’ll experience:
Extended usage time between charges
Improved overall performance
Reduced risk of data loss from sudden shutdowns
Prevention of potential damage to other components
Our battery replacement service covers all Surface models, including the Surface Pro and Surface Studio, ensuring that your specific device receives the care it deserves.
When you choose 911 Tech for your Surface laptop battery replacement, you’re opting for:
Genuine Microsoft parts
Expert technicians with Surface-specific training
Quick turnaround times to minimize downtime
Comprehensive testing post-replacement
Warranty on parts and labor
Don’t let a failing battery hold you back. Contact 911 Tech today to schedule your Microsoft Surface laptop battery replacement and revitalize your device’s performance.
Is your Microsoft Surface laptop’s keyboard or touchpad acting up? You’re not alone. Many users encounter issues like unresponsive keys, sticky buttons, or erratic cursor movements. These problems can significantly hamper your productivity and user experience. At 911 Tech, we specialize in diagnosing and repairing a wide range of keyboard and touchpad issues across all Surface models, including the Surface, Surface Pro, and Surface Studio.
When you bring your device to us, our certified technicians will conduct a thorough assessment to identify the root cause of the problem. We use state-of-the-art diagnostic tools to pinpoint issues such as:
Damaged key mechanisms
Worn-out touchpad sensors
Loose or faulty ribbon cables
Software driver conflicts
Once we’ve identified the issue, we’ll provide you with a detailed explanation and a transparent quote for the repair. Our team is equipped to handle both hardware and software-related problems, ensuring a comprehensive solution for your Surface laptop.
At 911 Tech, we understand the intricate design of Microsoft Surface laptops. Our repairs are carried out with precision, using only high-quality replacement parts that meet or exceed OEM specifications. After the repair, we conduct rigorous testing to ensure your keyboard and touchpad function flawlessly. We also update any necessary drivers and software to optimize performance.
To help you avoid future issues, we provide valuable advice on maintaining your Surface laptop’s keyboard and touchpad. Simple practices like regular cleaning, proper usage, and timely software updates can significantly extend the life of these components. Trust 911 Tech to not only fix your current problems but also equip you with the knowledge to keep your Surface laptop in top condition.
At 911 Tech Repair, we specialize in comprehensive troubleshooting and tune-ups for all Microsoft Surface laptop models, including Surface, Surface Pro, and Surface Studio. Our certified technicians use state-of-the-art diagnostic tools to identify and resolve even the most complex issues, ensuring your device operates at peak performance.
When you bring your Surface laptop to us, we’ll conduct a thorough system analysis to pinpoint any hardware or software problems. This includes checking for malware, assessing battery health, and evaluating overall system performance. Our goal is to not just fix immediate issues, but to optimize your device for long-term reliability and efficiency.
We offer tailored tune-up services designed to breathe new life into your Microsoft Surface laptop. Our tune-up process includes:
Removing unnecessary files and programs to free up valuable storage space
Updating drivers and firmware to ensure compatibility and stability
Optimizing startup processes for faster boot times
Adjusting power settings for improved battery life
Performing comprehensive virus and malware scans
Additionally, we can upgrade your device’s RAM or storage capacity to boost performance, allowing you to tackle more demanding tasks with ease.
Our expertise extends beyond hardware to include operating system and software optimizations. Whether you need a clean Windows installation, data migration, or assistance with software conflicts, our team has you covered. We can also help you set up cloud backups and synchronization to safeguard your important files and enhance productivity across devices.
By choosing 911 Tech Repair for your Microsoft Surface laptop tune-up and troubleshooting needs, you’re ensuring that your device receives the care and attention it deserves. Trust us to keep your Surface running smoothly, efficiently, and securely for years to come.
In conclusion, 911 Tech stands as your trusted partner for all Microsoft Surface laptop repair needs. From motherboard repairs to virus removal, our expert technicians are equipped to handle a wide range of issues across Surface, Surface Pro, and Surface Studio models. By choosing our professional services, you ensure your device receives top-quality care, extending its lifespan and optimizing performance. Don’t let technical problems hinder your productivity – rely on 911 Tech for swift, reliable repairs and upgrades. With our commitment to excellence and customer satisfaction, you can rest assured that your Microsoft Surface laptop is in capable hands. Trust 911 Tech to keep your device running smoothly and efficiently.
(815) 893-0250
Monday - Friday:
9am–6pm
Saturday:
9am -3pm
911 Tech Repair Company
2510 IL-176 C
Crystal Lake, IL 60014
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