laptop operating system reload service

Operating System Repair / Reload Service

When your laptop is running slow or behaving strangely, a fresh install of the operating system can restore performance and reliability. But for many, reloading the operating system seems daunting. 911 Tech Repair Company offers a mail-in service to reload your laptop’s operating system safely and efficiently. Simply package your device securely and ship it to our repair center. Our certified technicians will back up your data, install a fresh copy of the operating system, reload your data, and thoroughly test the laptop before sending it back to you.

With our mail-in laptop operating system reload service, you can restore your laptop to factory settings without the hassle or uncertainty of doing it yourself. Your productivity will be revitalized with a freshly reloaded operating system in just a few business days.

Brands We Repair

Acer, Alienware, Apple MAC, Asus, Dell, Digital Storm, Dynabook, Gigabyte, HP, Lenovo, Microsoft, MSI, Razer, ROG, Samsung

Excellent
911 Tech Repair
4.8
Based on 974 reviews
Amber the D.
Amber the D.
911 tech repair did a fantastic job on my laptops! Was very helpful and was impressed with his work!
Gisselle M
Gisselle M
Frank was wonderful to work with . He fixed my MacBook Air .
Elke R.
Elke R.
Always go there for computer needs. I had some serious issues with one of my computers, and as I did with my other one, I went to Frank, and as always, he advised me and was able to put it in great condition. I would never go anywhere else. I also tell everyone to see Frank. Thank you so much.
Drgeo N.
Drgeo N.
Great laptop repair. Fast service & reasonable price. Definitely recommend this place.
Jessica R.
Jessica R.
This is my second time here and I will definitely be back if I need any more repairs. I needed a new battery for an older MacBook laptop and the Apple Store no longer will service this model. Also Apple no longer sells the chargers for these laptops which was super frustrating. I thought I’d stop by 911 Tech Repair to see if they could help. I was thrilled to hear that not only could they replace my battery, but they could order me a refurbished charger! Fantastic! I left my laptop with them and it was all ready less than 24 hrs later. When I picked it up it looked like a new computer. They cleaned it all up (no more dust or fingerprints!) and they even replaced a key on the keyboard that was missing.Amazing service! Highly recommend!
Makers M.
Makers M.
Go here first. Way faster and cheaper than geek squad. Best phone and computer guy in
Mike M.
Mike M.
I’ve been going here for a few years it started with my tablet. I had an amazing experience so when my kid wanted a 3D printing computer I came back. The first computer didn’t work so I called him up and and he took back the computer and we tested out another one to make sure it’ll work. Just an overall amazing guy and place to placing phones tablets computers. I’ll be coming to him for life
Arthur S
Arthur S
Honestly one places you can get your machine served they do a really good on gaming and they’re honest and keep you up to date be great community and great staff very knowledgeable 10/10 do t waste your time just come to 911 repairs
Sophia G.
Sophia G.
Brought my computer in to get my screen repaired and service was absolutely amazing! Only took 4 days to get back and inexpensive compared to other stores I had received estimates from. All around great experience highly recommend for cheap and quick service!
Sean D.
Sean D.
I have gotten my MacBook Pro repaired multiple times and 911 tech repair has fixed it efficiently without upselling or up charging me on anything. Wonderful business and i recommend to anyone in need of tech repair
js_loader

Why You May Need to Reload Your Laptop’s Operating System

Software Issues

If your laptop’s operating system is riddled with errors, crashes frequently, or important programs will not launch, a system reload may be necessary. An operating system reload will wipe your laptop clean and reinstall the OS, potentially resolving any software issues.

Virus or Malware Infection

If your laptop has been infected with a virus, malware, or other cyber threat, an operating system reload may be the only way to fully remove the infection and return your laptop to a clean state. Even the most advanced antivirus programs can struggle to remove deeply embedded threats, so a reload may be required.

Poor Performance

If your laptop is running slowly, apps take a long time to open, or your system frequently freezes and lags, its performance may have degraded over time. Reloading your operating system will reinstall a fresh version, potentially restoring your laptop’s speed and responsiveness.

Outdated OS Version

Operating systems are frequently updated to patch security vulnerabilities, fix issues, and improve performance. If your laptop is running an outdated version of Windows, macOS or Chrome OS that is no longer supported, a system reload will install the latest update to help keep your device secure and working properly.

In summary, if your laptop is exhibiting software issues, performance problems, security risks from outdated software or malware infections, reloading the operating system may resolve these concerns and restore your laptop to an optimized state. While reloading the OS will wipe your hard drive, regularly backing up your files and settings will allow you to restore them on the fresh system. If issues persist even after a reload, it may indicate hardware problems that require diagnosis and repair by a technician.

Our Mail-in Operating System Reload Service Explained

Convenient and Reliable

Our mail-in operating system reload service provides a convenient solution for refreshing your laptop. We will reload a clean installation of your choice of Windows or Mac operating system and necessary drivers to get your laptop running like new again. This service ensures your laptop software is up to date and any software issues are resolved. We backup your data and settings before performing the reload so your laptop is returned to you ready to use with all your files and information intact.

Performed by Certified Technicians

Our A+ certified technicians are experts in operating system installation and configuration. They will properly configure all necessary BIOS and firmware settings, install device drivers, and perform testing to ensure full functionality of hardware components like the keyboard, touchpad, webcam, and Wi-Fi adapter. Your laptop will be returned to you fully updated and optimized for the best performance.

Strict Data Privacy and Security

We take data privacy and security very seriously. All hard drives are fully erased using military-grade data sanitation methods before reloading the operating system. Your data and personal information will not be accessed without your permission. Our facilities and tools incorporate the latest data security protocols to safeguard your laptop and data during the repair process. You can rest assured your laptop and data are kept safe and confidential at all times.

Our mail-in operating system reload service provides an affordable, expert solution for refreshing your laptop software and ensuring long-term performance and stability. Send your laptop to us and we will return it running like new, fully updated, and data securely in place so you can get back to being productive.

What to Expect During the Reload Process

Data Backup

Once 911 Tech Repair receives your laptop, our technicians will immediately create a full backup of your hard drive in case of any issues during the reload process. This ensures your files, documents, photos, and other data will remain protected.

Operating System Installation

After backing up your data, our technicians will install the latest version of your laptop’s operating system, whether Windows or MacOS. We use official installation media from Microsoft and Apple to perform a clean installation of the OS. This helps eliminate any software issues on your existing system and provides a fresh start.

Software Updates

With the latest OS installed, we then update all software including device drivers, security patches, and firmware to the latest versions to optimize performance and security. Outdated software and drivers can cause system instability, so updating is an important step.

Data Restore

Once the OS and software have been reloaded and updated, we restore your data from the backup created at the start of the process. All your files, documents, photos, and settings will be put back in place so your laptop is just as you left it, only faster and running more efficiently.

Testing and Quality Control

Before shipping your laptop back to you, our technicians perform testing to ensure all hardware components including the CPU, memory, storage, graphics, and connectivity are functioning properly. We also check that the software reload was successful and all updates have been applied. Only after passing our quality control checks is your laptop cleared to ship back to you.

Following this process, you can expect to receive your laptop in like-new working condition within 3 to 5 business days after we receive it. Our mail-in service provides a convenient, affordable way to breathe new life into your laptop when it’s running slow or experiencing issues. Let us handle the technical work so you can get back to being productive.

Laptops We Service for OS Reloads

Windows-Based Laptops

Our mail-in repair service supports reloading the operating system on most major Windows-based laptop brands, including Dell, HP, Lenovo, Acer and ASUS models. We service laptops running Windows 7, 8, 8.1 and 10 operating systems. If your Windows laptop is running slowly, crashing frequently or infected with viruses, reloading the operating system can refresh your laptop and resolve many performance issues.

Apple MacBook Laptops

For Apple MacBook owners, we also provide operating system reload services for macOS versions 10.8 (Mountain Lion) through 10.15 (Catalina). Reloading the macOS on your MacBook can fix software issues causing the system to run slowly, crash unexpectedly or behave erratically. A fresh installation of the latest macOS version will also ensure your MacBook’s security and compatibility with the newest software updates.

Backup and Data Recovery

As part of our operating system reload service, we will back up your important files and data before reloading the OS. We use professional data recovery tools to retrieve files from corrupted systems when possible. After reloading the OS and software, we restore your files and data to ensure you lose nothing important during the process. We take data security and privacy seriously, handling your laptop and information with the utmost care and confidentiality.

Software Installation

Once the latest operating system version is loaded on your laptop, we will install critical software updates to patch security vulnerabilities and system issues. We also install a base selection of useful software applications to get your laptop up and running, including:

  • A reputable antivirus program for Windows laptops

  • Productivity software like Microsoft Office or open-source alternatives

  • Media playback software

  • Basic utility programs

  • A secure web browser like Google Chrome or Mozilla Firefox

With a freshly reloaded operating system and software on your laptop, it will operate like new and provide years of dependable performance. Our goal is to restore your laptop to a secure, fully functioning state as quickly and affordably as possible through our convenient mail-in service.