ROG Laptop Tune-Up Service | Mail-In Service

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At 911 Tech Repair, we understand the importance of keeping your ROG laptop in top condition. That's why we offer our convenient ROG Laptop Tune-Up Mail-In Repair Service. Simply mail…

ROG Laptop Motherboard Repair | Mail-In Service

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At 911 Tech Repair, we specialize in providing top-notch ROG laptop motherboard replacement and repair services. Our skilled technicians have extensive experience in diagnosing and fixing motherboard issues for ROG…

ROG Laptop Screen Repair | Mail-In Service

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At 911 Tech Repair, we provide a hassle-free mail-in service for ROG laptop screen repair. Our expert technicians specialize in replacing and repairing damaged or malfunctioning screens on ROG laptops.…

ROG Laptop Hinge & Frame Repair | Mail-In Service

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At 911 Tech Repair, we understand the frustration of dealing with a broken ROG laptop hinge or frame. That's why we offer a convenient mail-in ROG laptop hinge repair service…

ROG Laptop Liquid Damage Repair | Mail-In Service

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At 911 Tech Repair, we specialize in providing top-notch ROG laptop liquid damage repair services through our convenient mail-in option. Our skilled technicians are experts in delivering effective ROG laptop…

ROG Laptop DC Power Jack Repair | Mail-In Service

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At 911 Tech Repair, we offer a convenient mail-in service for ROG laptop DC power jack and charging port repair. Our skilled technicians are experts in addressing a wide range…

Testimonials

Excellent

911 Tech Repair

Based on 710 reviews

Mitchell A.

Spilled some water on my laptop and it wouldn’t turn on — Frank got it back working good as new. Would highly recommend.

Alex M.

This man is a wizard he fixed my gaming laptop I would recommend him!

Renee K.

911 Tech is my "go to" for computer and phone related issues. I have nothing but good things to say about 911 Tech. I have had a new hard drive installed and recently had work done to reinstall iTunes on my computer. This was essential as a music professional. They are efficient, knowledgeable and reasonably priced. I would highly recommend 911 Tech.

Alec F.

Over 5 years ago I had a really nice laptop with water damage start smoking on me. I carried it around for years hoping I could get it fixed one day. 911 Tech in Crystal Lake managed to bring this completely fried laptop back to life for a surprisingly low price! New charging port, repaired motherboard, new battery and she’s running like new. I would recommend this place to anyone with any kind of tech issues even if you think your item is too far gone. I will be back in the future!

Any big company would have tried convincing me to buy a new laptop or charged me insane prices for that fix. I walked out and spent less than $300 to bring back a laptop that cost over $1,500.

Jared Z.

Absolutely great service. Had issues with my laptop and Frank was able to sort it out. Great customer service when I had further issues after the first repair. Would definitely trust my electronics with them in the future!

Lynnelle S.

Edit 8/17/25: 911 Tech Repair continues to offer great service! My laptop needed another hardware repair recently (totally user error on my end- I left it in the car during a heat wave and the bezel completely detached from my screen). Once again, Frank gave me a really understandable explanation of what would be required to fix it with a prompt estimate of parts + labor cost. He also continued to provide timely updates throughout the process, and offered accommodating options for pickup that fit even with my chaotic work schedule. My laptop was ready before my next semester starts and literally looks brand new. Would 100% recommend!

[OG Review]: Frank is a lifesaver! Both of the hinges on my laptop popped off, and I was worried that it couldn’t be fixed before finals. Not only did Frank talk me through multiple repair options (and price points)- he also finished fixing it a few days earlier than expected, and gave me advice on how to avoid similar problems in the future. Great experience overall :)

aj V.

Great customer service, quality and speed.
Recommend Frank over any big box place for trusted repair at a very fair price. He put on a new screen for a Dell laptop. Only a few days to get the part and installed.

Madeline A.

Was recommended to come here after being told I’d have to wait weeks at Best Buy for water damage to my laptop, went here and got my laptop back in under 24 hours!!!! Very pleased and will definitely come back if I need any future repairs.

Robin P.

Cell phone screen fixed in a few hours! Happy customer here! Hope to return soon with my laptop!

Mail-In Repair Inquiries

(815) 893-0250

Hours (CST)

Monday - Friday: 9am–6pm
Saturday: 9am -3pm

Mail-In Service Center

911 Tech Repair Company
2510 IL-176 C
Crystal Lake, IL 60014

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